Why I Love to Eat at Russ' Restaurant
My mother and I have been regular customers at the Muskegon Russ' for over 30 years. We eat at this restaurant usually twice a week. To me Russ' is the essence of the "traditional family restaurant at affordable prices for all". You just can't beat your restaurant for the superb food and affordable prices.
My husband and I have been married for 48 years. When we were dating, we rode double on his motorscooter to the beach and would eat at Russ'. After we married and had children, we would take them there for special occasions. This is where they learned their "dress-up" manners. We have a family of four kids, and they all still have good manners.
I would take our 2 oldest grandsons to Russ' before a movie during the summer. They will never forget the day that they ordered from the kids menu and I had soup and coffee for 7 dollars and 54 cents. This was so they could have money for popcorn and pop at the movies. We have had many good laughs about how Gram gave them their first lesson in economics. They still believe I taught Dave Ramsey everything he knows!!! Fun-Fun-Fun. My husband and I have eaten at Russ' twice this week, our favorite place to eat and meet former classmates!
I wanted to send a note of thanks. My father passed away this past year. I was concerned about my mother not getting out after this. As I talk to her every day, I am thrilled by how many times she tells me that she and a friend or family member went to Russ' for breakfast or lunch. I appreciate how your restaurant is truly senior citizen friendly. Thank you for your reasonable prices and menu selection which makes them want to keep coming back.
We live in Columbus Ohio now, but when we go back home to Grand Rapids to visit family,
we ALWAYS make it a point to stop in at Russ' to eat.
My husband and I love your food and the memories we have made through the years while enjoying your food.
Thank you for all your hard work!!
The service and food was above expected. The bus boy working that night was very kind and courteous. Keep up the excellent service.
From a long time Russ' North Muskegon Customer:
Grandville customer request:
And from Hamilton, Michigan:
I just wanted to let you know that we patronize your restaurant almost exclusively. It is important to us that you honor the Lord's Day by being closed on Sundays. For that reason we plan to continue eating at Russ' with our family. We will also encourage our friends to do the same. As you can see from the survey above we are satisfied with the food and service nearly every time we visit. Blessings to You!
From a loyal, faithful Grand Haven customer:
My Grandparents began taking me out to breakfest when I was four years old, every
Saturday until I was eight. Every time I got the same thing - 2 Pancakes. They
were amazing. Best pancakes in the world. My grandparents took me back there a few
weeks ago. I'm now 16 and nothing has changed. I got pancakes and they are still
amazing. Thank you for the pancakes and the memories.
From a very thankful Cutlerville customer:
It seems to me that a mere "thank you" doesn't seem to adequately express my
gratitude towards an employee of yours who works at the Russ Restaurant on South
Division Ave in Cutlerville.
On Labor Day evening, before leaving the restaurant, I washed and dried my hands in
your rest room. However, on my return trip home, I suddenly discovered that my
antique diamond ring was missing from my finger. I felt that quite possibly my ring
may have become lost while washing my hands. After looking throughout my home for
the ring, I became even more convinced that the ring had slipped from my finger in
the rest room. I decided to phone the restaurant in hopes of reaching someone after
closing hours but before trash was removed during daily clean-up. Luckily, an
employee answered the telephone and said he would look in the rest room for me.
Unfortunately, he returned to the phone and indicated to me that he was not able to
locate my ring. He promised he would look further in the morning before trash
removal. Of course my concern was great, as this ring held great sentimental value
to me personally. The phone rang the next morning. I was elated to find out that he
had indeed located my ring while searching through the third bag of trash. My
prayer was answered!
I am a regular Russ customer. I now have an extra special feeling about the honesty,
integrity and polite treatment that characterizes your staff.
What a wonderful act of Christian kindness and caring was shown me by your employee,
who unselfishly went out of his way to make my day a much brighter one! His
special thoughtfulness was deeply appreciated by me and will never be forgotten.
From a Muskegon Customer:
Q: Do you ever give out your recipes? I would love to know how to make your potato
soup. It's the best I've ever tasted.
A: Sorry, but our "homemade goodness" recipes are confidential but you are welcome to
stop by any restaurant and buy soup in bulk quantities to enjoy at home or at the
next family or business gathering!